It’s now almost two years since the world changed and people realised that communication was good as long as it worked!!
In that time we have been on hundreds of Zoom calls, set up and run virtual conferences, and trained hundreds of users on how to get the best out of their technology.
Looking back we have watched out processes evolve, from simple post-it notes to checklists and event plans so that nothing gets forgotten (except those things that we always forget!!) It is still the case that certain people panic as soon as the spotlight hits them, but with plenty of practice the audience get so familiar that they no longer worry.